Wednesday, December 14, 2011

Charter MissCommunications

Got a new modem today from Charter Communications. Can someone please tell us how is it even acceptable that you pay $45 per month for high speed internet access for (up to) 30Mbps and you get somewhere between 15 and 24Mbps (per the Charter speed test website), but you still have to pay $45 per month? Wouldn't it make sense that if you get a variable internet speed that you can make variable payments? I feel like giving them $5 this month. Ever since installing the new modem this afternoon, we have completely lost internet access four times. And we haven't seen 30Mbps at all.

The tech guys have lame excuses like "it depends on how many people are using the line" or "we can't guarantee the speed coming out of your router".

But you see, Charter has a monopoly up here in Big Bear so they can charge whatever they want. You should be able to sue for that.

This causes a lot of yelling at the TV.

Not much else to do...

Two days before the post-op appointment and the report is that taking a poop hurts more than the knee. 

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